Food safety is a fundamental part of the NPC brand. NPC’s reputation rests on ensuring clients a high quality, hygienic and safe supply of produce. Our proprietary food safety process, called PASS (Produce Alert Safety System), uses a set of published protocols to:
NPC clients and partners are notified immediately when a safety issue arises. As the nature and severity of a food safety issue can vary, business owners need to know the specific nature of a problem and the remedial actions to take. So, NPC uses three levels of communication to communicate three levels of security. The NPC PASS system is powered by Tech Radium's IRIS system, which uses a mix of media to communicate advisories, alerts and recall warnings. The alert asks recipients to answer five brief questions in order to know where affected produce is in the system, and ensures NPC can pre-empt any restaurant and consumer exposure to the product in question.
Aside from the PASS NPC has a team of Auditors and Food Safety Scientists who are in the field not only in the US but any and all countries of sourced product. In addition to the required 3rd party audits for distributors and suppliers, the NPC Audit Team does separate audit for due diligence along with many brand specific projects for our clients and are available for assistance for any needs and/or requirements.